Frequently Asked Questions
Everything you need to know about our industrial sealants and professional service.
What is the typical lead time for bulk orders?
Most wholesale orders are processed within 1-2 business days. Delivery times vary by location but generally arrive within 3-5 business days via our freight partners.
Do you offer discounts for high-volume contractors?
Yes, we provide tiered pricing structures for licensed contractors and industrial distributors. Please contact our sales team to set up a professional account.
How should I store sealants to ensure maximum shelf life?
Sealants should be stored in a cool, dry place between 40°F and 80°F. Ensure all caps are tightly sealed and keep products away from direct sunlight to prevent premature curing.
What is your return policy for unopened cases?
We accept returns on unopened, sellable cases within 30 days of purchase. Please note that a 15% restocking fee may apply to large freight shipments.
Do you provide Technical Data Sheets (TDS) for your products?
Absolutely. Technical Data Sheets and Safety Data Sheets (SDS) are available for download on each individual product page to ensure compliance with project specifications.
Can I request a custom color match for a specific project?
We offer custom color matching for select silicone and polyurethane sealants. Minimum order quantities apply for custom runs; please reach out to our support desk for a quote.